Mini PABX call center

Product Description

Mini PABX call center . Tailored for the customer center with capacities from 5 to 30 agents. Support recording , ACD , IVR , POPUP , Click to dial , Note , Fax , Vocemail .

Call Distribution

- Feature set customer care team option.

- Establish a working time zone option.

- Function IVR access option under the unlimited channel ( Example : Number 1 meet sales consulting room , room number 2 technical support ... )

- Function ring Ext group , mobile , fixed ... automatically

- Auto forword to mobile calls ... in the time zone of their choice.
- ...

Value-added functions

- Recording function calls automatically content

- Function conversations online conference meeting many party audio and video.

- Function display caller information popup

- Functions mark incoming calls, sorting incoming calls, incoming calls notes

- Sending information referred to in e-mail client , export to excel

- Ringback option ringback call into ringback transfer machine

- The counselor sat scattered in various locations, many different positions .

- Function fax , voicemail , ...